Anytime a freight forwarder is used Champs will not be accountable for damage, defect, material difference, or loss that arises to products after handing off to the freight forwarder.
Champs Sports insists that you as the customer should refuse goods that are damaged and instruct freight forwarders to do the same. Items missing after being received by you or the freight forwarder will be your responsibility.
If the package destination is to a forwarder and not the customer, Champs Sports is no longer held accountable for missing or damaged packages.