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What do I need to know about return/exchange shipping fees?
- It'll take between 10-14 business days from the date the item was returned to process a refund or exchange. You pay nothing up front.
- We will deduct a $6.99 SmartLabel fee from your refund. The $6.99 charge will not be deducted for an exchange deemed as defective merchandise.
- You can use a single SmartLabel to return multiple products or products from different orders.
- As part of our Fit Guarantee, we'll pay the standard shipping cost for any exchanged item.