Who do I contact if I need help? Email our customer care team at firstname.lastname@example.org or call 1-800-991-6883. We’re available live daily from 6 am to 11:59 pm (CST). Related articles Contact Us How do I start a return or exchange? How long do I have to validate my FLX Rewards account? Do XPoints expire? How do I manage my FLX Rewards account?