What is Afterpay?
Afterpay is a service that allows us to offer customers the ability to make purchases now and pay for them
over time. Customers using the pay-in-4 option pay for their purchase total in four interest free installments
over six weeks. To learn more, visit www.afterpay.com.
How does the payment schedule work?
In most cases for pay-in-4 purchases, customers are required to make their first payment at the time of
purchase. The remaining three payments are due every 2 weeks in equal installments and will be drawn from
the selected payment method. If you would like to make additional unscheduled payments before they
are due, you may log in to Afterpay to make payments early.
How do I return or exchange an item purchased using Afterpay?
Afterpay returns follow Champs Sports' standard return process. Once we process your return, your Afterpay payment schedule is adjusted to reflect the new total order value starting with the last installment
and working backwards. Therefore, you may find that your payments that are the furthest out, have been
reduced to zero, and the closest payments remain at the original value.
If you are fully returning items you purchased using the monthly payments option and a refund is owed, any
amounts paid towards the good or service, will be refunded; any interest that has already been paid will not be
refunded. You may be charged interest for the period of time before your refund is processed.
If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer
support at info@afterpay.com
For more information on returns and refunds, visit Afterpay's Help Center by clicking here.
How long will my refund take?
Once we process your refund, the money can take up to 10 business days to be returned to your card/s, depending on your financial institution.
What happens if I have a partial refund, and how does that affect my payments?
Afterpay will be notified once your refund is processed.
If you purchased using pay-in-4, your payment plan will be automatically adjusted to reflect the new total
order value starting with the last payment and working backward. In the case where a refund amount is larger
than 25% of the total order, Afterpay will eliminate the fourth installment payment and apply the remaining
amount to your earlier payments.
If you purchased using monthly payments, interest already paid will not be refunded. Any amounts paid toward
the good or service will be adjusted; interest will be recalculated based upon the adjusted amount.